Course title: Lean 6sigma for Information Technology(IT)
Duration: 2 Days
Time: 9.30 a.m. to 4.30 p.m.
Criteria:
Thiscourse is appropriate for any professional who is responsible for improving a business process / product / service or the organization’s profitability. Participants can come from a wide range of businesses including:
• Software
• Computers
• BPO, KPO
Any person having at least 2 years of experience in IT consultancy or EDP department of organization in any business e.g. BFSI segment Candidate working in an industry who aspires to work in IT or Quality function of IT
Benefits for participants:
1. Facilitates usage of 6 and Lean in current work area to evaluate daily activities, to reduce cycle times, and improve quality
2. Evaluate problems, statistically and quantitatively
3. Understand DMAIC process
4. Work on root cause analysis and basic statistical analysis on process measurements
5. Design and implement Lean ,Six Sigma projects
6. To apply statistical methods to improve business processes
7. Learn the principles and philosophy behind the Lean Six Sigma method

Benefits for HR:
1. Availability of employees equipped with requisite skills
2. Reduction in hiring cost for quality function
3. Fulfillment of training needs of concerned resources
4. Reduction in attrition,chrunout
5. Increase employee satisfaction level

Methodology:

1. Classroom / On-line Training
2. Illustrations ,Quiz, Case Studies

Brief Outline of CourseContents:
Day 1:
1. Introduction to 6and Overview
2. DMAIC process and Tools Overview
3. Usage of 6 in IT
4. 6sigma in SDLC stages , BPM and support functions
5. Introduction to Lean IT
Day 2:
1. Principles of Lean IT
2. Lean Management
3. Lean IT and Six Sigma
4. Statistical Process Control
5. Various statistical techniques (e.g. Pareto Chart ,Control Chart etc.)