Problem Solving Techniques Using Six Sigma Tools & effective communication skills

Objectives :

Every organization has got problems in various areas/domains. This training workshop would be relevant for resolving issues in personal as well as business domain.

Through this training participants would develop their competencies in Problem solving, Interpersonal Skills, Communication Skills.The training contains live examples, case studies, & assignments which would ensure financial benefits to organization.

About IFQ :

IFQ is an Organisation started by ASQ Trained Professionals. Their specialization lies in using ASQ syllabus, ASQ Training methodology(EPS), ASQ Examination pattern & ASQ practices of applying tools for financial benefits in Organisation. All our courses adhere to above practices.

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Course contents :

Definition of Quality, Voice of Customer, Variance, sigma level

  • Root cause analysis, Pareto
  • Cause & Effect Diagram/Matrix
  • Why Analysis, 5W & 2H, Theory of problem solving
  • Importance of Communication skills, Listening skills,
  • Attributes & barriers of effective communication
  • Advantages of fearless communication & How to do it
  • How to solve problems using communication skills.
Who should attend?

For all Middle/Senior management staff employees from Mfg/Operation, Sales & Service, HRD, Finance department, & other department employees of an Organization.

In house training program can be organized for a group of minimum 10 nos. of participant’s at your work place.

Take Aways of the Program:
  • Customer satisfaction.
  • Good root cause analysis & Team work.
  • Positive attitude.
  • These skills will enable effective meetings.

We all experience that meetings are conducted in most Organisations but they get dragged into non essential & non relevant points. This leads to wastage of time & avoidance of meeting. But a single input of attending IFQ’s training program in cross functional areas like:- kaizen & team work, 7 QC tools & leadership, Problem solving techniques & communication skills etc., can change approach & mindset of employees during meetings & brain storming sessions.

Female Office Worker Using Laptop Computer, Male Supervisor Looking Over Her Shoulder and Pointing --- Image by © Eric Audras/PhotoAlto/Corbis
Program Investment :

Rs. 3,000/- per person(for open house training), & Rs.20,000/- for In house training program(group of 10 to 12 nos)for one full day at your premises.Service tax is as applicable.

Certificates will be issued to the participants at the end of the Training Program!

For Registration mail to : OR contact Avinash : 9372623474