TQM is a management system designed for the continuous progress of overall employees in organisation for customer only.
TQM develops quality discipline into the activities of organisation with the help of proper planning, accurate data and effective communication. All these strategies are also included in modern TQM system.
Our Strength to conduct Total Quality Management (TQM) Certificate training course :
In Industry all Organizations are implementing ISO. However, a good team of MR/Internal Auditor/QC Staff can draw mileage of this best management practice. Our training course Diploma in Total Quality Management.(TQM) is targeted for this achievement.
Principles of TQM
QC Tools/problem solving tools
Cost of Poor quality(CTQ)
How to use ISO clauses? Clauses of ISO 9001 – 2008 Standard, its co-relation with Organization structure.
Study of Audit procedures, MR function responsibilities
MRMS’ format & review
Minutes of meetings with top management of Dept. Head.
Lean techniques(5-S, Kaizen, Kanban, Poka yoke)
Process approach
Team work
MRM, implementation of vision, Quality Policy/Objectives.
Methodology
Class room session
Experience sharing
Group discussion
Exercises for using tools/techniques at work places
Case studies
Examination
Benefits of Total Quality Management (NM) certificate training course to an employer:
Preparation to work in Quality Dept of industry
Can work as Asst. MR/MR and Internal Auditor
Certificate course
Course Eligibility Program Audience
Working professionals/ Junior staff having 1-2 years experience in Quality/Production Inward QC/Stores dept etc. Quality Assurance Engineers, Project Managers, Team leaders, Supervisory staff, Software Professionals, Software Quality Assurance team members and Senior Management Management team of Organizations who intend to implement and practice Six Sigma.
Certificate
Certificates will be issued to the participants those completing the examination after completing the training course.
Who Should Attend?
To avoid wastage in quickly changing economic environment
Producing goods without reducing product quality
Reducing manufacturing cost
Produce low batch quantity at the earliest possible time
Goods sent to the customers must be non defective
Course Methodology
Classroom
Online
Fees
Classroom
Course Duraton: 2 days
Day 1
Process module, Quality
QA dept role
Quality control awareness
Types of defects, analysis
Why Why analysis
8 D analysis
7 QC tools
QA Engineer role
QMS introduction, 4MT analysis
Audit system & procedures
Day 2
8 Quality management processes
Control chart of process, WI/SOPS’
Documentation in QA/QC
QMS clauses
One point lesson
Kaizen/Poka yoke
Customer complaints
QMS Clauses applicable to Quality dept.
Rejection handling methods
Exercise, summary with recap
Online
Discuss course content
Collect fee
Send course material by post
Send agenda for conducting the course
Decide time and date of conducting course, first session, 2 hours
Give quiz
Receive replies
Give correct answers, with explanations
Continue with second session, on similar lines
After the analyse phase is over, start with the project charter discussion
Support for improvement phase of the project and theory part with course material
Fee collection to be completed before improve and control phase